Abstract submission might fail if:
1) The Submitter has not properly registered to the LifeWatch Italy Community Platform
Check the instructions on how to sign up to the LifeWatch Italy Community inside our Help Desk under the topic Community Platform – My Account: “How do I sign up to the LifeWatch Italy Community?”. Here the direct link to this resource.
2) There are some missing fields on the Abstract Submission Form.
All the fields of the Abstract Submission Form are mandatory! If you miss any field of the form, after clicking on the “Submit” button you will see a popup message appearing on the screen indicating the missing fields highlighted in red.
Here is a recap of all the mandatory fields:
Title: The title of your abstract.
Text: The main content of your abstract, please note that the max. number of words allowed is indicated on the count down below the text box.
Keywords: The main topics associated to your abstract, place them separated by comma.
Topic: The topic that better fits your abstract content. This often corresponds to conference sessions and can be selected from the drop down menu on the left hand side.
Author information: All details concerning the author(s) of the abstract, including name/last name, email address, affiliation (organisation). For each co-author it is necessary to add the full set of information. In case there is more than one author to be inserted, click on the ‘+’ symbol you see next to the title of the ‘Author information’ section.
Please note that this information will appear as inputted on the Abstract Book.
Presenter information: All details concerning the Presenter of the abstract, including name/last name, email address, preference (to be selected among the options provided by the Scientific Committee). Only one Presenter can be assigned to each abstract, should you need to change their details after the abstract status is switched to “Under review” you have to reach out to the conference contact address.
Please note that this information will appear as inputted on the Abstract Book.
Presenter Preference: A series of predefined options (i.e. poster, oral communication, etc.) are available for your selection in the drop down menu. The Scientific Committee/Reviewer can modify the suggested option.
Terms and condition: Terms and condition checkbox must be ticked. By ticking the checkbox you agree to LifeWatch Italy’s privacy policy.
When the Abstract submission is done correctly a confirmation email will be automatically sent to the Submitter and to the Admin.
3) The cache of the internet browser used is full and it needs to be cleaned.
If you are still having issues on submitting your abstract but you are logged in on the Community Platform and all the mandatory fields of the Abstract Submission Form are completed, you might need to clean the cache of your internet browser.
Clean the cache of your internet browser and try again or make the submission by using an incognito mode page. If the issue continues try with a totally different internet browser. (Google Chrome, Microsoft Edge, Firefox, Safari…)
4) You have exceeded the maximum words allowed for this submission
Please note that if you are copying your abstract from an Open Office document, you will be carrying along special characters and formatting that might have an impact on words count.
Please make sure to use the “Edit” > “Paste and keep style” function of your browser, or the keyboard shortcut Ctrl+Shift+V (Windows, Linux) or Cmd+Shift+V (Mac), or to clean the text formatting by copying it into a different text editor.